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ZUFALL focuses on digitalization: More transparency for our customers with Wakeo 

As a traditional family-owned business with over 90 years of experience, we at ZUFALL know how important reliable and transparent logistics solutions are for our customers. However, in an increasingly complex world, classic shipment tracking is often no longer enough – our customers need precise information and forward-looking planning to optimally manage their own processes. This is exactly where we want to start by trying to find a solution together with wakeo. 

Wakeo: More transparency for the supply chain 

Wakeo is a leading European provider of real-time tracking and data-based ETAs for global transportation flows. The platform collects, analyzes and processes data from various sources to predict precise arrival times and identify delays at an early stage. In this way, we help our customers to make their supply chain more efficient and transparent. 

Challenges in modern logistics 

We face several challenges in sea freight: 

  • Manual processes: Tracking shipments is time-consuming and often fraught with uncertainty. 
  • Unclear ETAs: Customers only have limited opportunities to reliably track the current status of their shipments. 
  • Reactive communication: delays can often only be communicated late, which makes planning more difficult for our customers. 

 

 Added value for our customers 

In our search for a suitable solution, we evaluated various providers. In the end, Wakeo convinced us with its services: 

 🚀 Better planning: more precise ETAs allow customers to manage their own processes more efficiently. 

🚀 More transparency: live tracking provides a precise overview of the status shipment’s status at all times 

🚀 Fewer surprises: Early notifications enable a proactive response to delays. 

🚀 More efficient processes: Automated processes save valuable time – both for us and for our customers. 

Currently, the focus is on the internal use of the system to further optimize processes and ensure an efficient way of working with the platform. At the same time, however, we are already preparing the next stage: the provision of tracking information for interested customers. Access will be expanded step by step, based on the individual requirements and requests of our partners. 

After a period of internal use of the system, we will then soon open it up to customers. We believe that our customers will particularly appreciate the increased transparency and the ability to react to changes in the supply chain in real time. The improved information situation will help them to avoid bottlenecks and optimize their own processes. 

Conclusion: digitalization with added value for our customers  

Our collaboration with Wakeo is an important step into the future. Sven Kollbaum, our Head of Air and Sea freight, puts it in a nutshell:  

“With Wakeo, we have found a strong partner to offer our customers even more transparency, better planning and more efficient processes. We are looking forward to rolling out the system for all customers. There is still some way to go, but it will be worth it. We can already see that now.”  

Would you like to benefit from greater transparency and predictable supply chains?  

Contact us now – we will show you how you can optimize your logistics processes with our digital solutions.