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Whether you have a query about a shipment, need to reschedule an appointment, or have other questions about your shipments, you will find all the important contact details for ZUFALL below.

Give us a call or send us an email. Our ZUFALL team will be happy to help you with your request.

Contact details for our company

Göttingen and surrounding area

T +49 551 607-0

goettingen@zufall.de

Fulda and surrounding area

T +49 661 16-0

fulda@zufall.de

Haiger and surrounding area

T + 49 2773 91 66-0

info@transland.de

Grammetal and surrounding area

T + 49 3643 809-0

axthelm@zufall.de

Kassel and surrounding area

T +49 561 5899-0

kassel@zufall.de

Eisenach and surrounding area

T +49 3691 73519-0

eisenach@zufall.de

Fernwald and surrounding area

T + 49 641 9720-0

giessen@zufall.de

Dortmund - Night Star Express

T +49 231-589587-0

nse.dortmund@zufall.de

Eichenzell and surrounding area

T +49 6659 972-200

verkauf@john-spedition.de

Eichenzell - Night Star Express

T +49 661 16-616

nse.eichenzell@zufall.de

Hamburg and surrounding area

T +49 40 226 305-30

info.hamburg@zufall.de

Eichenzell - Night Star Express

T +49 661 16-616

nse.eichenzell@zufall.de

Let’s talk

Our ZUFALL team is looking forward to your enquiry.

Our experts will be happy to take care of your request. Would you like to request a price? Please use our enquiry tool. request a price here.

Do you have questions about jobs and careers at ZUFALL?

Then please feel free to contact our experts in the Human Resources departments.

Our Services

Let’s talk

Do you need help with customs clearance?

Our experts will be happy to help you when it comes to customs clearance, import, export or other support in customs services.

Silke Richter

Silke
Richter

Head of
Customs Services

The benefits of our customs clearance service

Professional, reliable and customised customs service

An important added value: our AEO certification enables legally compliant, simplified customs processes. The ATLAS system also ensures a digital clearance process with a high level of data security at all German customs offices. Import from Vietnam? Export to Brazil? Bill of lading? Incoterms? Our ZUFALL customs forwarding experts will accompany you personally from the first meeting to the import and export of your goods. And with pleasure.

If you require transport services in addition to customs clearance, our specialists in overland transport, ocean freight and air freight will be happy to help.

ZUFALL’S BREXIT SERVICE

Are you concerned about how to maintain your supply chains to Germany despite ‘Brexit’?

We have the right logistics solution for you and offer you storage and distribution concepts in the heart of Europe.

TRANSIT AND SHIPPING PROCEDURES

Simply save time. With our special transit and shipping procedure, you can avoid waiting times at the border, as we can clear your goods through customs at your desired location or at the nearest inland customs office. With the ATLAS customs system, we can issue shipping documents at all German customs offices.

Temporary storage

If you would like to store duty unpaid goods from third countries for longer, please contact us. As a customs forwarding company, we have our own authorized customs warehouses, which means that import duties are only levied when the goods are removed

FAQ

Frequently asked questions about customs clearance

What is customs clearance?

Customs clearance includes the declaration, inspection and taxation of goods crossing international borders. It ensures that all legal and regulatory requirements are met.

Who handles customs clearance?

As a customs forwarding company, we take care of the entire customs clearance process so that you can concentrate on your business tasks. In addition to all administrative tasks, this also includes contact and communication with the relevant authorities.

How does customs clearance work?

Goods are declared at the border with the required documents and checked and inspected by the customs authorities. Once customs duties and taxes have been calculated and paid, the goods are released and transported onwards. The customs forwarding company ensures that everything runs smoothly at every stage.

What costs are incurred by customs clearance?

The costs of customs clearance by a freight forwarder vary and depend, among other things, on the number of goods, but also on the countries involved and the services used.

What tasks does a customs forwarding agent perform?

The tasks of a customs forwarding agent include the professional handling of customs formalities for companies. This includes the submission of the necessary documents, legal advice, customs representation, document management and ensuring compliance with the regulations – customs clearance from A to Z.